Job Description
The business analyst is the link between the end-user, project manager, and development team. The requirements for business analysts may vary between positions and the business analyst's key responsibilities may differ from company to company, but their main purpose is to analyze, design, test, and refine processes.
Responsibility
Define configuration specifications and business analysis requirements
In charge of Requirement Gathering, Analysis, and Design.
Create & design solutions to meet customer requirements and increase customer satisfaction
Perform quality assurance to ensure customer satisfaction
Own and develop a relationship with partners, working with them to optimize and enhance our integration
Help design document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to the product or project team
Communicate key insights and findings to the product or project team
Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer
In charge of user manual creation, user training to ensure all stakeholders are capable of operating the product as designed
In charge of data migration
Preferred Skills
A bachelor’s degree in IT, computer science, MBA, business or related field.
A minimum of 2 years experience in business analysis or a related field. (New grads are welcome)
Exceptional analytical and conceptual thinking skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Basic technical skills.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Detail-oriented
Thrives in a collaborative environment
Good communications skills, with customers, team, and stakeholders
Business & IT strategy experience
Customer-focused mindset
Understanding of ERP and software implementation.
Competency in Microsoft applications including Word, Excel, and Outlook.
Excellent planning, organizational, and time management skills.