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Functional Consultant is an important part of any project team. Acting as the key interface between the users and the project manager involves gathering information, document processes, and confirm the final documents with users. You will work alongside other functional consultants and report directly to the project manager. Your main tasks will include coordinating with customers to support and solve issues (including tracking tickets), performing detailed requirements analysis and design, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.